{"id":861,"date":"2021-07-05T10:49:19","date_gmt":"2021-07-05T09:49:19","guid":{"rendered":"https:\/\/dauk.org\/cqc-will-not-launch-inquiry-into-inspection-process-despite-open-letter-from-145-gps\/"},"modified":"2021-07-05T10:49:19","modified_gmt":"2021-07-05T09:49:19","slug":"cqc-will-not-launch-inquiry-into-inspection-process-despite-open-letter-from-145-gps","status":"publish","type":"post","link":"https:\/\/dauk.org\/cqc-will-not-launch-inquiry-into-inspection-process-despite-open-letter-from-145-gps\/","title":{"rendered":"CQC will not launch inquiry into inspection process despite open letter from 145 GPs"},"content":{"rendered":"\n
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The Care Quality Commission (CQC) will not launch an inquiry into its process for inspecting GP practices, despite 145 GP practices calling for one in an open letter.<\/p>\n\n\n\n

In March, the Doctor\u2019s Association UK (DAUK) published an open letter to the Commission calling for a \u2018full enquiry and overhaul of the CQC inspection process\u2019<\/a>, after some \u2018aggressive and unreasonable\u2019 inspections had taken place.<\/p>\n\n\n\n

In a response dated 28 June, CQC\u2019s chief inspector for primary care, Dr Rosie Benneyworth, said that \u2018bullying and harassment is unacceptable in all circumstances\u2019<\/a> and that her \u2018expectation is that CQC inspectors act professionally at all times\u2019.<\/p>\n\n\n\n

However, the letter did not address the call for a full inquiry.<\/p>\n\n\n\n

Dr Benneyworth instead said that the CQC\u2019s new monitoring approach, which was developed during the pandemic and published earlier this month, reflects \u2018the pressure providers are under\u2019 and will remain in place.<\/p>\n\n\n\n

She added that she is \u2018keen to continue to develop\u2019 the CQC\u2019s regulatory approach for general practice \u2013 in line with the aims set out in its new strategy<\/a> \u2013 so that it is \u2018proportionate\u2019 and \u2018helps ensure people receive safe and effective care\u2019.<\/p>\n\n\n\n

Management in Practice<\/em> reported earlier this month that the CQC\u2019s new monitoring approach set out its plan to begin \u2018sampling\u2019 services and carrying out monthly risk reviews<\/a>.<\/p>\n\n\n\n

A CQC spokesperson told Management in Practice:<\/em> \u2018While we do not intend to launch an inquiry, work has already been carried out to review our approach across all sectors, which has changed from how things operated before the pandemic. <\/p>\n\n\n\n

\u2018We are committed to continuous improvement and review of our processes, involving people who work in and use services along the way.\u2019<\/p>\n\n\n\n

The CQC has invited DAUK representatives to \u2018discuss their concerns in person\u2019.<\/p>\n\n\n\n

Inspections \u2018aggressive and unreasonable\u2019<\/strong><\/p>\n\n\n\n

In its March letter, the DAUK said the CQC\u2019s decision to resume inspections was \u2018unfortunate and unacceptable\u2019, and that they had been conducted \u2018in an aggressive and unreasonable manner that can no longer be tolerated\u2019.<\/p>\n\n\n\n

It called for a \u2018simplified\u2019 and \u2018evidence-based\u2019 approach to the inspections grounded in \u2018mutual respect, understanding, collaboration\u2019 and support.<\/p>\n\n\n\n

It suggested CQC inspections be reduced in frequency unless there have been concerns within the previous three to five years, and for inspections to be suspended for the duration of the pandemic.<\/p>\n\n\n\n

It also said that GP teams were aware of reports that the CQC has issued threats of practice closures and fines, which have heaped \u2018undue pressure on colleagues\u2019.<\/p>\n\n\n\n

It added that many practices feel \u2018unable to air their grievances\u2019 over the CQC inspection process, which can take \u2018days or weeks\u2019 to prepare for.<\/p>\n\n\n\n

The 145 signatories called for a \u2018full investigation into such practices and behaviours\u2019, adding that the NHS has a \u2018zero tolerance policy\u2019 to bullying and harassment, and that they \u2018demand that CQC respect our position\u2019.<\/p>\n\n\n\n

CQC\u00a0inspections of services that had previously breached regulations<\/a>, as well as those rated as \u2018requires improvement\u2019 without any regulatory breaches, resumed in April 2021, after routine inspections were paused in March 2020.<\/p>\n\n\n\n

Read the full article here<\/a>. <\/p>\n","protected":false},"excerpt":{"rendered":"

The Care Quality Commission (CQC) will not launch an inquiry into its process for inspecting GP practices, despite 145 GP practices calling for one in…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[65,59,58],"tags":[336,38,435,524,301],"class_list":["post-861","post","type-post","status-publish","format-standard","hentry","category-dauk-news","category-general-practice","category-the-nhs","tag-cqc-inspection","tag-dauk","tag-dauk-news","tag-dauk_gp","tag-dauks-gp-committee"],"_links":{"self":[{"href":"https:\/\/dauk.org\/wp-json\/wp\/v2\/posts\/861","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dauk.org\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dauk.org\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dauk.org\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dauk.org\/wp-json\/wp\/v2\/comments?post=861"}],"version-history":[{"count":0,"href":"https:\/\/dauk.org\/wp-json\/wp\/v2\/posts\/861\/revisions"}],"wp:attachment":[{"href":"https:\/\/dauk.org\/wp-json\/wp\/v2\/media?parent=861"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dauk.org\/wp-json\/wp\/v2\/categories?post=861"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dauk.org\/wp-json\/wp\/v2\/tags?post=861"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}